Testimonials and Reviews

Don't just take it from us! See what our customers have to say about their experience at Cumberland Auto Center in Cookeville, TN. Whether you're visiting us from Crossville or Nashville, we're always ready to go above and beyond for our customers. This starts with offering a premium selection of new luxury vehicles and quality used cars so you can find a vehicle that checks all your boxes. From spacious CDJR+ SUVs to sleek sedans and , you're sure to find your perfect match. Read on to see why so many drivers trust Cumberland Auto Center in Cookeville, TN again and again!

 

Auto Financing Solutions

Our commitment to exceptional customer service doesn't end with our vehicles. Our auto financing professionals are here to deliver quality automotive financing and leasing solutions. We're here to guide you through the whole process and answer all your questions to help you feel more confident in your decision. Plus, we'll review all available specials and offers to ensure you get the most out of your budget. Make sure to use our online tools to estimate your payments and value your trade-in to get a head start. Reach out to Cumberland Auto Center in Cookeville, TN to get started today!

 

Official CDJR+ Service & Parts

While we know sales and financing are important, we also know that our ratings include experiences with our parts and service department. The technicians at Cumberland Auto Center in Cookeville, TN are here to go the extra mile. When you come in for your next CDJR+ oil change or tire rotation, our team will inspect your vehicle and look out for any potential problems. We also provide convenient amenities from online scheduling to free WiFi to make your visit as enjoyable as possible. Schedule your next service appointment at our Long Island service Center in Cookeville, TN to handle all your CDJR+ repair and maintenance needs!

 

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AMY STORIE
Full Star Full Star Full Star Full Star Full Star
2-13-2026
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Lisa West
Full Star Full Star Full Star Full Star Full Star
1-31-2026
Lisa West

I had an excellent experience with Cumberland Auto Center. From the initial estimate to the final repair, their team was professional, thorough, and incredibly helpful. They kept me informed throughout the process, and the quality of their work truly exceeded my expectations. The damage to my car is completely invisible—you’d never know it was there. I highly recommend Cumberland Auto Center for outstanding customer service and top-notch repairs.

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Paul Massey
Full Star Full Star Full Star Full Star Full Star
1-27-2026
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toxic Avenger
Full Star Full Star Full Star Full Star Full Star
1-12-2026
toxic Avenger

Amazing place amazing people amazing service. Oh did I say they were amazing!

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Cheryl S.
Full Star Full Star Full Star Full Star Full Star
1-3-2026
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Leola McCallister
Full Star Full Star Full Star Full Star Full Star
12-31-2025
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Daryl Carlson
Full Star Full Star Full Star Full Star Full Star
12-21-2025
Daryl Carlson

Friendly staff

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Lori
Full Star Full Star Full Star Full Star Full Star
10-24-2025
Lori

The trunk or treat was good. The layout of it this year still needs work. Maybe have someone help directing everyone. No one knew which way to go. We got fast passes to get in and didn't use them cause the regular line went faster than the fast pass line.

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Tinker Bell
Full Star Full Star Full Star Full Star Full Star
10-10-2025
Tinker Bell

A woman hit my car and took off but she left behind witnesses that told on her but this company made my car look like it was brand new before she hit it I'm very pleased with the work they've done very very happy I will use them for the future if needed

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Richard Meyers
Full Star Full Star Full Star Full Star Full Star
9-4-2025
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Steve Baumes
Full Star Full Star Full Star Full Star Full Star
9-3-2025
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Austin Jakes
Full Star Full Star Full Star Full Star Full Star
8-18-2025
Austin Jakes

Great place to do business go see Derrick geer for all your car buying needs!

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Tammie Sue Thacker
Full Star Full Star Full Star Full Star Full Star
8-11-2025
Tammie Sue Thacker

Friendly staff Mr Bean was so helpful

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Dennis Czencz
Full Star Full Star Full Star Full Star Full Star
7-28-2025
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Diantha McLeod
Full Star Full Star Full Star Full Star Full Star
7-25-2025
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Frank Miller
Full Star Full Star Full Star Full Star Full Star
7-18-2025
Frank Miller

I didn't really plan on buying but Mark Shirk just made it so easy felt like a trip to the dr office, and they gave you a clean bill of health. Go see Mark Shirk funny and caring guy.

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Frank Copeland
Full Star Full Star Full Star Full Star Full Star
5-30-2025
Frank Copeland

I just want to say that the experience I've had with these guys was awesome! Mike kept me up to par on everything. Highly recommend this team!

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Tabatha Green
Full Star Full Star Full Star Full Star Full Star
5-26-2025
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Dan Ruth
Full Star Full Star Full Star Full Star Full Star
4-20-2025
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Dwayne C.
Full Star Full Star Full Star Full Star Full Star
3-19-2025
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Dwayne C.
Full Star Full Star Full Star Full Star Full Star
3-18-2025
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Mark Fischer
Full Star Full Star Full Star Full Star Full Star
2-5-2025
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Gil Velazquez (El cholo)
Full Star Full Star Full Star Full Star Full Star
2-4-2025
Gil Velazquez (El cholo)

Es un sitio que tiene muy buen surtido de vehículos

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Carroll Gotcher
Full Star Full Star Full Star Full Star Full Star
1-16-2025
Carroll Gotcher

Wonderful service and kind folks

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Sandra Whaley
Full Star Full Star Full Star Full Star Full Star
12-16-2024
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Daveen Whitney
Full Star Full Star Full Star Full Star Full Star
12-13-2024
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Kim Hawn
Full Star Full Star Full Star Full Star Full Star
11-29-2024
Kim Hawn

I had the best car buying experience at Cumberland Kia, William and Cory were fantastic about working with me and everyone else from finance to service was exceptionally nice and genuine. I will definitely be a long time member of them. They won my business. Thank you guys so very much.

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Lymari W
Full Star Full Star Full Star Full Star Full Star
11-5-2024
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Twisted Guppy
Full Star Full Star Full Star Full Star Full Star
11-1-2024
Twisted Guppy

They were very nice and did a good job

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Janette S.
Full Star Full Star Full Star Full Star Full Star
9-26-2024
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Derek B Parrish
Full Star Full Star Full Star Full Star Full Star
7-28-2024
Derek B Parrish

Very knowledgeable staff , polite and courteous and great pricing on great products

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Larry Henson
Full Star Full Star Full Star Full Star Full Star
7-18-2024
Larry Henson

Cumberland Auto did an excellent job of putting my GMC Terrain back together after an accident,matching paint perfect,,,thank you so much

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Marta Walker Betts
Full Star Full Star Full Star Full Star Full Star
7-17-2024
Marta Walker Betts

Awesome as always.

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Betty Moon
Full Star Full Star Full Star Full Star Full Star
7-11-2024
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Danny Groce
Full Star Full Star Full Star Full Star Full Star
7-4-2024
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Daniel Smith
Full Star Full Star Full Star Full Star Full Star
6-30-2024
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Yolanda Gomez
Full Star Full Star Full Star Full Star Empty Star
1-27-2026
Yolanda Gomez

The best customer service! But always running behind on car service!

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Heather
Full Star Full Star Full Star Full Star Empty Star
1-2-2026
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Loria Hubbard
Full Star Full Star Full Star Full Star Empty Star
11-3-2025
Loria Hubbard

Got my car serviced - oil change and tire rotation - in less than an hour.

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Billy Buttram
Full Star Full Star Full Star Full Star Empty Star
1-23-2025
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Randy Poe
Full Star Full Star Full Star Full Star Empty Star
1-17-2025
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Linda BraunLinda
Full Star Full Star Full Star Full Star Empty Star
8-28-2024
Linda BraunLinda

On time, service was good and employees very helpful.

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JC M
Full Star Full Star Full Star Full Star Empty Star
6-5-2024
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TrippyMELMEL
Full Star Full Star Full Star Full Star Empty Star
6-2-2024